Appearance issuesSometimes you may encounter small or big issues with the visual appearance of Wise Chat Pro (see examples below). You have to understand that there is no physical possibility to fully adjust the style of any plugin to all existing WordPress themes. The nature of HTML and CSS technologies imposes restrictions on theoretically independent parts of software like WordPress plugins. There is always a risk that some code used in a theme or another plugin will badly influence the appearance or bahavior of Wise Chat Pro. We tested our plugin on all most popular WordPress themes, but it is impossible to test them all, especially that the other plugins may affect Wise Chat Pro as well. Below are some hints on how to deal with these kind of problem. In many cases a help from experienced Web/PHP developer may be crucial. Only an engineer can detect and fix complex issues with HTML structure and CSS styles.
Harmful HTML tagsIt is known there are HTML tags that can totally destroy the interface of our plugin. These are:
Make sure that
[wise-chat]shortcode is not put inside one (or all) of these tags. If this is true then adjust either your theme or HTML source of your WordPress page and remove these tags.